VAT - Shipping - Returns - Refunds

VAT:
All prices shown on listing pages and in shopping cart include VAT for UK customers.

For Export customers then the price paid will be the Ex VAT price as shown. 

This will be automatically calculated during the checkout process after you add your shipping address to your order


Shipping Costs:
We generally use flat rate shipping starting meaning you pay a single fixed shipping charge regardless of your order size, the more you order the more you effectively save.

Current shipping charges are for components are -
9.99 GBP per order for the UK, normally using tracked service
40.00 GBP for Europe
60.00 GBP for the Rest of the World.


Shipping for Classic Fuel Injection full vehicle fuel injection kits  and some other large or heavy items will be charged extra and will be detailed on the product page and these are typically -

25.00 GBP per order for the UK, normally using tracked service
60.00 GBP for Europe
80 to 150 GBP for the Rest of the World.

The shipping cost for your order will be shown at checkout

Delivery Information:
Orders can be delivered to your home or work place. Deliveries are normally made on weekdays (Mon-Fri 8am to 5pm) and may require a signature.
If no-one is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery.
All component orders are normally dispatched within 1-3 working days.
Full Vehicle Kits, Bespoke items and Special Order items are normally dispatched within 7 working days.

Returns / Refunds:
Returns are generally only accepted for faulty items.
If we otherwise agree to accept a return we reserve the right to levy a handling charge as may be indicated on the sales invoice.
All returns must be notified to us before sending to obtain return authorisation number.
Without this number returns will not be processed or refunds issued.
Postage for returned items is at buyers expense.

Special Order items ( indicated on the product page or as advised via email / phone ) are supplied on the understanding that they are sourced as a special order for that customer and are not normal stock items.
We cannot accept returns for these Special Order Items.

Any refunds we agree to make either at customer request or if a customer orders in error, will be less the original payment processing fees imposed by the banks or card companies.

The maximum limit of our liability will be the item cost at the time of your purchase. We will not be liable for any consequential losses or damages how so ever caused

IMPORTANT INFORMATION RELATING TO THE RETURN OF COMPLETE FUEL INJECTION VEHICLE KITS

The vehicle kits will be supplied with the ECU pre loaded with an initial start file.

This initial start file is simply provided as an aid for engine starting, it should not be considered a suitable final calibration for your engine.
You must be prepared to undertake further ECU calibration work to ensure the ECU files are tailored to your vehicle.
Failure to successfully complete the calibration process may lead to poor vehicle driveability or even damage to your engine.

Our Classic Fuel Injection Kits are custom built to order and to the customer general specification and as such are exempt from automatic return rights under Consumer Contract regulations.
By ordering this conversion kit you understand that further ECU calibration work will be required and the final results are outside of our control.
We cannot accept returns or claims arising from failure to successfully complete the calibration process.